Feedback
We Value Your Voice
At My Pit Crew, your feedback is essential to helping us grow and improve. Whether you’re a participant, family member, carer, support worker, or part of the wider community, we welcome your thoughts on any aspect of our services.
You can use this form to share a compliment, offer feedback, or lodge a complaint. Every submission is treated with respect, confidentiality, and care.
Compliments & Suggestions
We love hearing what’s working well! You can:
Speak directly with your support worker
Contact a team leader or manager
Submit your feedback through this form
Concerns & Complaints
If something isn’t right, we want to know. We encourage you to:
First, speak with the staff member involved.
If unresolved, contact the relevant manager.
If you're unsure who to speak to or prefer to remain anonymous, please use this form.
We are committed to:
Listening to your concerns
Responding promptly and fairly
Investigating thoroughly
Keeping you informed throughout the process
Respecting your privacy and confidentiality
If you feel your concern hasn’t been addressed adequately, you can also contact the NDIS Quality and Safeguards Commission at www.ndiscommission.gov.au.